Terms of Service

Article 1 (Purpose and Operator)

These Terms set out the conditions of use of the QQRR service that DShine (the "Company") provides through the QQRR.ME website and related systems, and the rights and obligations of the Company and users. The Company's identity and contact details are set out in Article 19.

Article 2 (Scope and Definitions)

1. "Member" means a person who has completed the sign-up process and entered into a service agreement with the Company. "Guest creator" means a person who uses the permitted link creation features without signing up.
2. "Short link" means a shortened address that connects to a designated destination; "QR" means a code used to connect to a destination; "Form" means the feature for building questions and receiving responses; "Link in bio" means a page that publishes an introduction and a set of links.
3. "Content" includes destination addresses, form questions and responses, and any introduction, images, and contact details entered. Rights in Content belong to the Member concerned or to the lawful rights holder.
4. Contractual obligations apply to Members and to guest creators who have accepted these Terms. Merely visiting a link or viewing a form does not mean that a visitor has agreed to a paid subscription or to all processing of personal data.
5. Processing of respondents' personal data follows the individual notice given by the form owner and the QQRR Privacy Policy. A Member's acceptance of these Terms does not substitute for a third party's consent to the processing of their personal data.

Article 3 (Sign-up and Eligibility)

1. A service agreement is formed when, following email or Google authentication, the user accepts these Terms, completes the sign-up steps as instructed, and the Company accepts the application. Creating an authentication account alone does not complete QQRR membership.
2. Membership is available to persons aged 14 or older. A minor who, under the law of their place of residence, requires the consent of a legal representative in order to enter into a valid contract must satisfy that legal requirement. These Terms do not exclude a minor's right of rescission recognized by law.
3. Processing of personal data necessary for account creation, authentication, and service provision is explained during sign-up and in the Privacy Policy. Processing that requires separate consent is consented to by purpose. Sign-up and use of core services remain available without consenting to receive advertising.
4. An application may be refused where identity theft or an unlawful purpose of use is confirmed. If an application is delayed for technical reasons, the Company will explain its status and how it can be resumed.
5. Google authentication is not consent to receive QQRR advertising or to all cross-border transfers. The Company does not receive Google account passwords.

Article 4 (Account and Username)

1. Members must keep their information and authentication credentials secure and must notify the Company if account misuse is suspected. Responsibility attributable to the Company is not shifted to Members.
2. A username identifies the account and its subdomain address. The Company may restrict names that are reserved words, impersonate others, or infringe rights.
3. A paying Member may change their username once per month. Before a change, the Company explains the effect on the existing address and the date on which the next change becomes available.
4. After a change, the former name address is used for redirect notices for 30 days and is then released. Release of a name upon withdrawal or the end of a subscription follows the separate standards in Articles 8 and 14.

Article 5 (Services and Usage Limits)

1. Within the scope of the features actually launched, the Company provides short link and QR creation and management, form creation and response management, access statistics, and paid subdomains and Link in bio.
2. The price, holding and active limits, monthly usage volume, and features of the Free, Starter, Pro, and Business plans are shown in the pricing information before sign-up or payment. A QR is not counted separately from the destination it is linked to, and links and forms draw on a single combined limit.
3. Exceeding the monthly click or scan volume alone does not block the connection to a destination; the visitor may proceed after an interstitial notice disclosed in advance. Blocking of unlawful content, deletion by the owner, account termination, and separate expiry grounds are treated differently.
4. Statistics are affected by bots, browser settings, and network conditions. They are not guaranteed to be an accurate measurement or a certified record for any particular purpose.
5. A public API, connection of a user-owned domain, and team or workspace features are not promised by these Terms alone.

Article 6 (Guest Creation)

1. A guest may create short links and download QR codes within the permitted scope. A guest link has a lifetime of one year from creation, and the expected expiry date is shown on screen.
2. Member-only editing, statistics, and dashboard features are not provided. If the browser's creation-permission information is lost, it may no longer be possible to verify the right to manage existing links.
3. A guest may transfer links to an account if, from the browser that created them, they complete a new sign-up within 24 hours of creation and meet the transfer requirements, within the permitted limit. Signing in to an existing account does not by itself effect a transfer. After that period, the remaining lifetime of the link and eligibility to sign up are separate matters.
4. Transferred links also count toward the Member's combined limit. Transfer alone does not guarantee permanent use or the right to edit the destination.

Article 7 (Links, QR Codes, and Public Content)

1. Members must hold lawful authority over the destinations they link to and the content they publish, and must not conceal the actual destination for phishing or impersonation purposes.
2. A free Member's link has a lifetime of three years from creation. Exemption from expiry during paid use, reactivation, and grace periods by status are explained on the relevant screens. This does not mean permanent operation after paid use ends.
3. The address stored in a QR code and the short link or subdomain address that people share may differ. Members must check the scope of the effect shown on screen before making a change; a change of address alone is not treated as necessarily invalidating all existing QR codes.
4. After a link is deleted, expires, or is permanently removed, reuse of the address may be restricted for 90 days. A restriction on address reuse does not guarantee the recovery of content or the retention of personal data.
5. The content, payments, and personal data processing of external destinations are the responsibility of their operators. The Company bears responsibility for its own provision of the service, safety measures, and statutory obligations.

Article 8 (Link in Bio and the Effect of Subscription Termination)

1. Link in bio is a separate public page available on paid plans. Saving a draft and publishing are distinct; a published introduction, contact details, and links are visible to visitors. Publishing another person's information requires lawful authority.
2. When a subscription ends, items exceeding the free limit are deactivated starting from the oldest, and paid subdomain features are restricted. Members may choose which items to keep within the permitted limit.
3. A paid address locked due to subscription termination, downgrade, or non-payment displays a notice page. If the conditions of use are restored within the 90-day restoration period, the features eligible for restoration resume. Once a name has been released after that period, it is not restored by renewed payment alone.
4. Changing the QR design in Link in bio to issue a new QR code uses 100 credits, and the previous QR code is retained for 30 days. This charge does not apply to QR design changes for links or forms. Before execution, the Company explains the cost and how the previous QR code will be handled.

Article 9 (Form Owners and Respondents)

1. The form owner is responsible for determining and explaining the questions, the purpose of collection, whether responses are mandatory, and the period of use and retention. Respondents must be able to identify who is collecting the data and how to contact them before entering personal data.
2. For items that require consent, the purpose, items, period, and consequences of refusal must be presented and consent obtained separately. A QQRR Member's consent cannot substitute for a respondent's consent.
3. The scope within which the Company stores and manages responses on the form owner's instructions is governed by the data processing addendum. The Company's own processing for accounts, security, and service operation is distinguished in the Privacy Policy.
4. Forms must not be used to collect unique identifying information such as resident registration numbers, passport numbers, driver's licence numbers, or alien registration numbers; financial or authentication information such as card numbers, account numbers, or passwords; sensitive information such as health data, political opinions, or biometric data; or other information for which the law requires special protective measures. Obtaining the respondent's separate consent does not lift this contractual prohibition. Separate legal requirements also apply to children's data, and this provision is not a basis for permitting the collection of children's data.
5. Marking a form as collecting no personal data does not by itself mean that free-text responses or access logs contain no personal data. Obligations must be met according to what is actually collected.
6. File receipt and storage may be used only to the extent actually provided. The display of a file name or the presence of an upload field must not be taken as evidence that a file has been retained.

Article 10 (Content Rights and Prohibited Conduct)

1. The Company does not acquire ownership of Content. Members permit the Company to process Content only to the extent necessary for storage, transmission, display, and technical conversion required to provide the service. This is not a blanket licence for separate advertising use, external sale, or AI training.
2. Phishing, malware, unlawfully filmed material and child sexual exploitation material, illegal gambling and finance, spam, invasion of personal data, copyright infringement, impersonation, circumvention of security, and deliberate overloading are prohibited.
3. Members must not obtain rewards through false accounts, self-referral, or manipulated results, or obstruct others' use by repeatedly filing false reports. The mere fact that a report was rejected is not treated as establishing a deliberately false report.
4. Detailed standards follow the Prohibited Content and Use Restriction Policy. Article 18 also applies to changes to that policy, and subordinate policies will not be used to unilaterally reduce consumers' rights.

Article 11 (Reports and Use Restrictions)

1. The Company receives reports and evidence and, following human review, takes such measures as are necessary among warning, content blocking, account suspension, and termination of the agreement. Receipt of a report alone does not establish a violation.
2. The Company notifies the grounds and scope of a measure and how to appeal. Where a measure is taken first to prevent urgent harm or as required by law, notice may be given afterwards, and any statutory restriction on notification will be observed.
3. Users may appeal through the channel indicated. The Company will re-examine the materials and notify the outcome — upheld, varied, or withdrawn. Where a statutory processing deadline applies, that deadline is observed.
4. Rewards obtained improperly may be recovered. Where use is suspended or the agreement is terminated because of a violation of these Terms, fees for the remaining period are not refunded. In that case, the Company notifies the grounds for the measure in accordance with paragraph 2.

Article 12 (Fees and Automatic Renewal)

1. Before purchase, the Company displays the seller, plan, period of use, whether the subscription renews automatically, the billing cycle and timing, currency, the total payment amount including taxes and additional costs, and the cancellation and refund conditions. The Korean won and US dollar prices are each set independently and are not simple currency conversions of one another.
2. Recurring billing occurs only on conditions that the user has clearly reviewed and agreed to. The purchase details and the method of cancellation are provided in a form that can be retained. Acceptance of these Terms alone is not treated as authorization of a recurring payment that was not displayed.
3. Cancelling automatic renewal in payment settings stops the next billing cycle; the user may continue to use the service until the end of the period already paid for, after which the account converts to Free. If cancellation is impossible due to a malfunction, requests may be submitted through the contact point in Article 19.
4. Price changes, conversion from free to paid, and renewal notices are handled in accordance with the notice and consent requirements of applicable law. Existing payment terms will not be changed without notice.
5. The conversion-to-free standard is applied only after the payment provider's retries have been exhausted and non-payment has been confirmed. A first payment failure is not treated as equivalent to confirmed non-payment.
6. Where Lemon Squeezy is the seller for an overseas transaction, the payment terms of the seller shown on the purchase screen and receipt also apply. The Company remains responsible for providing QQRR features and for its own legal obligations, and the use of a payment provider does not eliminate all responsibility.

Article 13 (Refunds and Credits)

1. As an additional refund scheme offered by the Company, a user may request cancellation of payment and termination of the subscription within 14 days of payment where there is no record of use during that billing period. Use is determined from the creation of links, QR codes, and forms, access to created links, and the use of paid features. A user may contest an incorrect determination of use through the contact point.
2. Even where the additional refund scheme does not apply, statutory rights of withdrawal, rescission, price reduction, and refund remain. A single access or use does not extinguish statutory refund rights for all periods and grounds.
3. Where the right of withdrawal is restricted on the ground that supply has commenced, the statutory prior notice and other requirements must be satisfied. Undelivered portions of services supplied in instalments, supply differing from the contract, the Company's fault, and statutory exceptions are assessed separately.
4. The Company makes refunds within the period and by the method required by applicable law, and does not use payment-provider processing times to exclude its own statutory obligations. Application routes are also explained in the Refund and Subscription Policy.
5. Free credits are applied to fee deductions or to the features indicated, according to the conditions on which they were granted. Credits expire 24 months after they are granted and are used starting with those closest to expiry. Cash refunds and transfers are not offered, without prejudice to statutory obligations of return.
6. Before withdrawal, the Company gives advance notice of items that cannot be recovered, such as the loss of credits. Uses that have not yet been launched, such as deduction against Korean won amounts, are not displayed as available.

Article 14 (Withdrawal, Retention, and Deletion)

1. A Member may request termination of the service agreement through the withdrawal procedure in settings or through the contact point. After withdrawal, links, QR codes, and forms cease to be provided. Members must be able to export the data they need and to confirm that automatic renewal has ended before withdrawing.
2. Within 90 days after a voluntary withdrawal, a Member may request account recovery through the contact point. Recovery is not automatic upon signing in again, and items already extinguished, such as credits, are distinguished from those eligible for recovery.
3. The recovery period, the actual date of destruction, statutory retention, and limited preservation of evidence are distinct concepts. Retention and destruction follow the standards set out in the Privacy Policy, and the recovery period is not used as a ground to retain unnecessary information indefinitely.
4. Where Content has already been downloaded by a third party, the Company explains the extent of its control and how a request may be made. This circumstance does not eliminate the Company's obligation to delete the copies it holds.
5. For accounts with administrative privileges, handover or revocation of privileges may be carried out first, but this will not be used as a ground to refuse a withdrawal or rights request indefinitely.
6. With separate optional consent, the Company stores minimum usage records separately to answer a former Member's requests to confirm their own short-link creation and destination selections or form question configuration. This is limited to the notified items among the account identifier, sign-up and withdrawal dates; link creation time, short link and destination; and form identifier, questions, choices and order. Each retention period starts on receipt of the withdrawal request and lasts for the period shown in the separate consent document. This consent alone does not authorize retention of respondent information, attachments, authentication information, reusable payment methods, third-party personal data, sensitive data or secrets. Changing settings alone does not extend past consent or deadlines. If information becomes unnecessary or consent is withdrawn before the period ends, the Company takes necessary measures, including destruction, without delay, except where the law provides otherwise. Acceptance of these Terms does not replace consent to additional retention, and refusal does not restrict sign-up or use of the service. Statutory retention is handled separately according to its scope, period and start date, and withdrawal of consent does not eliminate statutory duties.

Article 15 (Dormancy, Service Changes, and Termination)

1. If an account that is not on a paid subscription is not signed in to for 6 months, the account is suspended; if it is not signed in to for 12 months, the account is deleted. The Company notifies the Member by email from 30 days before the scheduled suspension or deletion date. A suspended account can be reactivated by the Member through email verification, and links already created continue to work during suspension.
2. For a material change to or termination of the service, the Company gives advance notice of the reason, effective date, how data may be exported, and how any paid period will be settled. Where advance notice is not feasible because of an urgent security or outage response, notice is given afterwards.
3. The Company will not use a change to unilaterally reduce the essential performance owed under an agreement already concluded, or to exclude rights conferred by law.

Article 16 (Liability and Dispute Resolution)

1. The Company and users each bear responsibility under applicable law for loss caused by their own fault.
2. Even for an external failure that is difficult to control, whether the Company breached its duties of prevention and response is assessed separately. A supplier's failure alone does not release the Company from all responsibility.
3. Nothing limits liability for intent or gross negligence, liability that cannot be excluded by law, or personal data rights and mandatory consumer rights. Users are not placed under an unlimited obligation to compensate or indemnify irrespective of cause.
4. Where agreement cannot be reached, the parties may use the courts, dispute mediation, or supervisory authority procedures available under the law. These Terms do not require mandatory arbitration or a waiver of collective redress.

Article 17 (Personal Data and Communications)

1. The Privacy Policy is a public explanation of purposes, items, periods, processors, cross-border transfers, and the exercise of rights. Reading it, or accepting these Terms, is not treated as consent to all processing of personal data.
2. Communications required for the contract, security, or by law are distinguished from advertising. The Company may continue to send necessary transactional and security messages after advertising has been declined, but will not mix advertising into them to circumvent an opt-out.
3. Advertising is sent within the scope of separate consent and with a means of withdrawal. Use of information for a separate purpose, and statutory consents, are obtained at the relevant time in each case.

Article 18 (Changes, Language, and Governing Law)

1. The Company gives advance notice of the content, reasons, effective date, and scope of application of any change. The advance notice period is [TBD: periods for ordinary changes and for changes adverse to users]; where the law requires a longer period or a different method, that requirement prevails.
2. For changes to material rights or changes for which the law requires consent, the Company obtains the necessary express consent. Silence, pre-checked boxes, and prior consents are not treated as consent for a new purpose.
3. A user who does not agree to a change may request termination of the agreement and statutory settlement. Rights already accrued will not be altered retroactively to the user's detriment.
4. The Company explains the contract using the text provided in a language the user can understand and the transaction conditions actually displayed. Statutory rights will not be restricted on the ground of a difference in translation.
5. The governing law is the law of the Republic of Korea. This does not exclude mandatory consumer protection or personal data rights, or the jurisdiction available by law, in the user's place of residence or elsewhere as applicable. This provision does not render any individually unfair term valid.

Article 19 (Business and Contact Information)

Addendum

Effective date: [TBD]. Document version: [TBD]. Previous terms: [To confirm: URL of the publication history].